An internet contract is a service agreement for the internet connection of a specific company. There are different types of agreements, but the most common agreements are for 1 year or 2 years. How do I get out of Xfinity internet COntract without early cancellation fees?
Xfinity is one example of an internet connection that does not allow you to get out of your contract without incurring cancellation fees. Here are 8 tips for getting out of your Xfinity internet contract without incurring any penalties.
Table of Content
- 1 Xfinity Early Termination
- 2 Return Xfinity Equipment without Additional Penalties
- 3 How to cancel Xfinity internet:
- 4 What to Keep In Mind When Terminating Your Xfinity Services
- 5 Can I get my Comcast bill lowered?
- 6 Conclusion
- 7 FAQs
Xfinity Early Termination
Xfinity is the most popular internet provider in the United States, but it’s not the only one. In fact, there are tons of other internet providers that can give you a much cheaper package. And if you’re paying monthly, you can cancel at any time.
We’ve outlined a few different ways that you can get out of your Xfinity internet contract without paying cancellation fees. Hopefully one of these tips will work for you
Learn about Comcast’s cancellation fees
Before you cancel your Xfinity internet service, make sure to understand how much the cancellation fee is. Comcast will charge a $40 fee if you call and cancel your contract, but this can be avoided by visiting their site or canceling through PayPal.
When you sign up for Xfinity service, you might be told that you have to pay a cancellation fee. When your contract is terminated, you’ll be charged an early termination fee of $110 or $220.
Cancel your Xfinity internet service online
Comcast has a whole page dedicated to its cancellation policy. Their cancellation policy outlines all the ways you can cancel your service with Comcast, and it also tells you about any cancellation fees that might apply to your specific situation.
If you don’t see an option for canceling your service on their website, then call them at 1-800-COMCAST (1-800-266-2278). They’re open 24 hours a day, 7 days a week.
If you cancel your service online, all you have to do is select the cancellation option from the “My Account” page. There may be a 24-hour hold on your account after cancellation. You can cancel at any time during this hold period without incurring additional fees or charges.
Call and use the magic words
Want to cancel your contract? Call Comcast and say the magic words. Xfinity has a cancellation fee that you can avoid if you tell them that you’re moving away or going to a non-Comcast area.
If you’re not moving away, just be honest and use this excuse anyways. It’s been reported that this is the best way to get out of your contract without paying anything extra so, call Comcast and say the magic words
If you’re canceling your Comcast internet services, there are a few different ways to do it. The first is an easy way to cancel and that’s by calling the company.
When you call, tell them that you want to cancel your service and then use one of the following excuses: moving away or going to a non-Comcast area.
This will get you out of your contract without any penalties or fees. Remember, this is an example of a cancellation fee waiver and not all cancellations can be done over the phone. But if they say yes, don’t hesitate.
To avoid early termination fees Talk to the Right People
You may be tempted to call the company and say “I want to cancel my service.” This is a mistake because you will be charged an early termination fee for canceling outside of your contract period.
The way to avoid these cancellation fees: You’ll need to talk to the Retention department and make sure that they know you want to cancel.
The company’s retention team is there to help you out, so if you have any questions or concerns about your contract, this is where you should go.
Once you’re in touch with them, ask them what your options are before canceling anything.
Stop paying with PayPal
If you’re paying for your Xfinity internet service through PayPal and want to cancel, all you need to do is contact PayPal’s customer service. When you call them, they will cancel your recurring payments immediately.
It may seem like the quickest and easiest way to pay for your Comcast bill is through PayPal. But by paying with PayPal, you’re agreeing to the terms of service that are set in place by PayPal.
One of these rules is that they will take fees whenever you close your account, which can be as high as $40.
So, if you’re canceling your service while under contract with Xfinity, you should avoid paying with PayPal and go back to using a credit card in order to avoid being charged any type of cancellation fee.
Inform Xfinity that you are traveling indefinitely
If Comcast contacts you about your payment history and you’re traveling indefinitely, the best thing to do is to avoid short-term Xfinity suspension.
To do this, don’t ignore their calls or emails; instead, reply back and explain that you won’t be around for a while. If you want to be more formal about it, you can also send them a written letter explaining the situation.
One of the perks of being a digital nomad is being able to travel indefinitely. After all, if you’re able to work from anywhere in the world, why not explore every single inch of it?
Use Firm but Friendly Negotiations
If you’re in a tough spot and need to cancel your Xfinity service, being firm and friendly with the representative will help. When you call, be polite and make sure that you don’t contradict yourself.
“I’m sorry but I no longer need Xfinity internet.”
“I want to cancel my account because I no longer need it.”
The goal is to politely stand your ground without contradicting yourself. The representative might ask why so it’s important not to mention any of the points listed below.
If you’re still having trouble, try using the magic words. Say “I would like to cancel my account.”
Don’t mention anything about fees or contracts unless they ask for a reason why you no longer require their services.
Return Xfinity Equipment without Additional Penalties
It’s possible to return Xfinity equipment without being charged additional cancellation fees if you follow these instructions.
1) Return through UPS store
If you are returning the device with a prepaid box, it is advised that you print out the pre-paid label from your online account. If you are returning the device at an Xfinity store, then you can just bring the original receipt and equipment in for a full refund.
2) Return with Prepaid Box
If you are choosing to use a USPS or FedEx prepaid box, then be sure to open up a claim before purchasing this option. You will need to mail in your Comcast equipment and keep the pre-paid box and packing materials for any disputes within the next 60 days.
3) Return through Comcast Office
You can also return your equipment through your local Comcast office. This option is only available if there is a physical location near your address. The easiest way to find out if there is one near you is by checking on the website locator tool on the Comcast website.
Tell Comcast that they overcharged you
Comcast is known for giving customers over-the-top service, but that doesn’t mean you need to get the most expensive package.
You can keep your account open if you want a few channels or less speed. Or, cancel your account and file a complaint with the FCC.
One of the best ways to get out of your contract is by claiming that you were overcharged. You’ll need to carefully review your past bills to see how much you should be paying for Xfinity service.
If you see an error on any of your bills, call Comcast and ask them to fix it. They will probably make you pay the difference in current rates and what they charged you in the past.
This way, they’ll miss the cancellation fees they would have received if you had followed through with canceling your service. However, this strategy works best when not bundled with other services like home phones or cable TV.
The easiest way to stop paying for something is simply telling Comcast that they overcharged you. If you call and tell them your bill is too high, they will usually lower it without needing to cancel anything else.
Just be sure to have an idea of what would be considered a fair price before calling in. Otherwise, they might just charge you more than what’s even listed on their website.
File an FCC complaint
File an FCC complaint if you have had a negative experience with Comcast. The FCC is responsible for regulating communications between consumers and providers, which means that they will handle any disputes you have with your provider.
If you believe that there has been a breach of contract or misrepresentation in the service, then you should contact the FCC to file a complaint against Comcast.
You can file this complaint online, but it’s best to call the consumer help line at 1-888-225-5322. They will take all of your information over the phone and send it to the proper department for review.
How to file an FCC complaint
Comcast is a well-known and reputable telecommunications company, which is why there are so many customers who are currently paying for their services.
However, if you’re no longer interested in this company’s services, the FCC has an easy way to get out of your contract without paying a cancellation fee. All you have to do is file a complaint with them.
It’s not always easy to cancel service with Comcast because they have strong policies in place to ensure that you can’t cancel before your contract expires.
They also charge hefty cancellation fees, which can be discouraging if you’re trying to cut costs. But luckily, filing a complaint with the FCC will help you avoid these charges.
The FCC requires all telecommunications companies to answer complaints filed against them within 30 days and provide justification for any violation found in that specific customer’s account.
The difference between this and canceling through Comcast is that the customer won’t have to pay any cancellation fees when they use the FCC complaints process instead.
You also don’t have to worry about contacting every department at Comcast or calling back repeatedly until someone finally understands what you want; it’s all done online through the FCC website.
If you want to stop paying for Xfinity internet service without having to pay any cancellation fees, please contact the FCC at this link.
Cancel through your credit card company
If you have a credit card that has an annual fee, but you don’t use it for anything else, you can stop paying for Xfinity by canceling the card.
Your service will be canceled as soon as your statement refills with a charge from Comcast.
You can also get out of your Xfinity internet contract through your credit card company. If you have a credit card company that has a zero liability guarantee, then you can cancel the account without any penalties and fees.
How to cancel Xfinity internet:
If you want to cancel your Xfinity internet contract, there are many ways to do it.
You can call Comcast and chat with them on the Xfinity website, visit an Xfinity store nearby, or fill out a cancellation form and mail it in.
What to Keep In Mind When Terminating Your Xfinity Services
Since you are not obligated to pay for your service once it has been cancelled, there are a few things that you need to do to avoid getting charged.
-Keep the boxes and all of the equipment that Comcast sent you
-Do not return any of the equipment or box that Comcast sends you
-Check your account every month for $0 owed
-If you do owe any money, contact Comcast immediately because they might charge up to $300.
Can I get my Comcast bill lowered?
One of the other ways to get your Comcast bill lowered is through negotiations. Call their customer service number and ask for a supervisor or the cancellation department. Tell them that you’re unhappy with the way they are billing you, and ask if they can offer any discounts or credits.
If you want to cancel your Xfinity internet contract, you should know about cancellation fees. There are two types of cancellation fees: early termination fee and equipment return fee. The early termination fee is $180, while the equipment return fee is $60.
You can also get the bill lowered by reducing the channels subscribed for or taking a different package.
Comcast offers a myriad of ways you can cancel your service and avoid cancellation fees.
The most popular method is to cancel online, which is fast and easy.
If you’re moving, call and tell them you’re moving away or going to a non-Comcast area.
If you are being charged over the monthly rate, file a complaint with the FCC.
If you pay with PayPal and are about to cancel, stop paying with PayPal.
If your credit card company has an agreement with Comcast, cancel through them.
If you want to cancel your service but are not sure how to do it and don’t want to get charged, negotiate with Comcast and stand your ground.
Put all of these tips into practice and you’ll be able to cancel your Comcast service with no penalties.
How long does it take to cancel Xfinity?
It takes 48 hours for Xfinity to cancel your subscription. You can’t simply walk into a store and cancel your Xfinity internet contract like you would with most other contracts. You have to call or go online to make a customer service representative do it for you. The good news is that you do may not need to pay cancellation fees when canceling your Comcast service.
Can I put my Xfinity service on hold?
Yes, you can put Xfinity internet service on hold. All you need to do is call and request that the Comcast customer service representative put your account on hold for longer. The only thing is, you will be charged a reduced monthly fee to put Xfinity internet service on hold; however if it saves you from paying the cancellation fee, it may be worth considering.
Can I suspend my Xfinity internet service?
If you’re not ready to cut ties with your Xfinity service, you can suspend your service without paying any cancellation fees for up to 14 days.
Can I cancel my Xfinity internet service online?
Yes, you can cancel your Xfinity internet contract online.
What are the cancellation fees for Xfinity internet?
The cancellation fees for Xfinity internet range from $90 to $230, depending on when you cancel your contract. The charge fee is $10 for every month remaining in the contract. You may have to pay $10 when canceling the TV service and $20 per line per month for all the remaining months in the contract.