How to Suspend XFINITY Internet Service: 5 Easy to Follow Steps to Put Comcast Internet on Hold

How to Suspend XFINITY Internet Service or put it on hold

Have you ever had an emergency come up and need to know how to suspend XFINITY internet service? The Internet is a great tool for staying connected, but when an emergency comes up, it’s important to be able to use your phone and other devices. XFINITY allows you to pause your service for up to 30 days. Here’s what you need to do in order to suspend your Internet service.

To suspend your service, please log in to My Account on Xfinity and select “Devices” and then scroll down to the “suspend my online service.” After which you should select “learn More”. After clicking on the button, scroll down until you see the option for suspending your “online service.”

Once you have selected this button, scroll down until you find the “I want to stop my recurring monthly charges for 12 months or more” link and click this link to continue suspending your service.

You will be asked to enter a ZIP code in order to correctly identify where you live and then select whether or not you want Comcast Security Suite installed on any new devices or equipment (such as smartphones, tablets or computers) that are attached to your home Wi-Fi network before proceeding.

If you are looking for how to suspend your XFINITY internet service, you’ve come to the right place. We will provide you with a step-by-step guide that will walk you through how to suspend your XFINITY internet service.

How to Suspend XFINITY Internet Service

A lot of people are often looking for how to suspend their XFINITY internet service. To suspend your service, please log in to My Account on Xfinity and click “suspend my online service.”

Once you have clicked this button, scroll down until you find the “I want to stop my recurring monthly charges for 14 days or more” link and click this link to continue suspending your service.

You will be asked to enter a ZIP code in order to correctly identify where you live and then select whether or not you want Comcast Security Suite installed on any new devices or equipment (such as smartphones, tablets, or computers) that are attached to your home Wi-Fi network before proceeding.

Steps To Suspending XFINITY Internet Service

1. Log in to your account at My Account on Xfinity

2. Click “suspend my online service”

3. Scroll down until you see the option for suspending your “online service”

4. Select this button, scroll down until you find the “I want to stop my recurring monthly charges for 12 months or more” link and click this link to continue suspending your service

5. You will be asked to enter a ZIP code in order to correctly identify where you live, then select whether or not you want Comcast Security Suite installed on any new devices or equipment (such as smartphones, tablets or computers) that are attached to your home Wi-Fi network before proceeding

Steps To Suspending XFINITY Internet Service

What Happens After You Suspend Your Service

After you have suspended your XFINITY service, you will stop receiving charges for your service.

If you want to resume or restart your service, all you need to do is log back in to My Account on Xfinity and select the “Resume Service” option.

You will be able to follow a similar process as outlined above, but this time select the “resume my online service” button.

When you have resumed your service, you will start receiving monthly charges for your account again.

What You Need To Do Before Suspending Your Service

Before suspending your service, you will need to have a technician come out and disconnect your equipment from the line. There may be an installation fee that is associated with this process of approximately $150.

You will also need to know the following information before proceeding:

  • The modem make and serial number
  • The wireless Xfinity router make and serial number
  • Your wireless network name (sometimes referred to as SSID)
  • Your wireless network password (sometimes referred to as WPA/WEP key)

Can I temporarily suspend my Xfinity account?

Yes, you can suspend your Xfinity account for up to 14 days.

You will be asked to enter a ZIP code in order to correctly identify where you live and then select whether or not you want Comcast Security Suite installed on any new devices or equipment (such as smartphones, tablets or computers) that are attached to your home Wi-Fi network before proceeding.

If you answer yes, your account will temporarily be suspended for up to 14 days and all recurring charges will stop, including monthly fees and modem rental fees. If you answer no, the process of suspending your account will continue but no new devices will have security software installed on them.

Can you put Xfinity service on hold?

Yes, with no reconnection charge. Most likely, you are looking for how to suspend your XFINITY internet service because you have temporarily moved out of your residence and will be back in contact with your home address within the next few months.

You can suspend your account with no reconnection charge, but it cannot be frozen. There are different ways to suspend your service depending on where you live.

1) Log in to My Account on Xfinity and click “suspend my online service.”

2) Scroll down until you see the button for suspending “your online service.” Once you have selected this button, scroll down until you find the “I want to stop my recurring monthly charges for 12 months or more” link and click this link to continue suspending your service. You will be asked to enter a ZIP code in order to correctly identify where you live and then select whether or not you want Comcast Security Suite installed on any new devices or equipment (such as smartphones, tablets or computers) that are attached to your home Wi-Fi network before proceeding.

How long can you suspend Xfinity service?

14 Days. You can suspend your service for up to 14 days. If you would like to be able to suspend it for a longer period of time, you will need to contact Comcast and make arrangements with them.

How to suspend Xfinity cable service

If you are looking for how to suspend your Xfinity cable service, please log in to My Account on Xfinity. After clicking on the button, scroll down until you see the option for suspending your “online service” and click that link.

You will then be asked to enter a ZIP code in order to correctly identify where you live and then select whether or not you want Comcast Security Suite installed on any new devices or equipment (such as smartphones, tablets or computers) that are attached to your home Wi-Fi network before proceeding.

Scroll down until the “I want to stop my recurring monthly charges for 12 months or more” link and click this link to continue suspending your service.

You will be asked to enter a ZIP code in order to correctly identify where you live and then select whether or not you want Comcast Security Suite installed on any new devices or equipment (such as smartphones, tablets or computers) that are attached to your home Wi-Fi network before proceeding. If Security Suite is selected, you will also be asked if you would like a free trial of the Security Suite installation.

Which is the Xfinity cancel service phone number?

If you want to suspend your Xfinity internet service, you will need to call the Xfinity cancel service phone number. This is 1-800-XFINITY. An agent will be able to help you with suspending your service or answer any questions that you may have.

Which is the Xfinity transfer service phone number?

The Xfinity transfer service phone number can be found on the Xfinity website. If you are unable to find the number, you can also call 1-800-XFINITY or 1-800-266-2278 to speak with a representative.

How to Change, Move or Cancel Your Xfinity Services

If you are looking to change, move or cancel your Xfinity services, you have come to the right place. We will provide you with a step-by-step guide that will walk you through how to make these changes.

To change your internet service, please log in to My Account on Xfinity and click “Change my online service.” You can then select which internet plan or speed you would like and see if there is an available offer for you.

To move your service, please log in to My Account on Xfinity and click “Move my online service”. You can then choose from a number of different offers and prices based on the location where you want your service moved too.

To cancel your service, please log in to My Account on Xfinity and click “Cancel my online service”. You can then select which services that you would like terminated.

What is Xfinity cancellation fee?

When you suspend your Xfinity service, there are some fees that need to be taken into consideration.

The fee is a $110/$230 early cancellation fee and the second is a $6 activation fee. These two fees will be prorated based on how long of a time frame you choose to suspend your service.

Can I pause Xfinity for a month?

For a low monthly fee, you can pause your Xfinity internet service for a month. This is a great option if you’re going on vacation or just need to take some time off of the internet.

To pause your service, you will need to log in to My Account and click on “pause my online service.” You will then be able to select the length of time you would like to suspend your service – one month, three months, six months, or 12 months.

How do I Unsuspend my Comcast account?

If you have suspended your Comcast account, it automatically resumes service after 14 days. You can also resume your service by logging into My Account on Xfinity and clicking “resume my online service.”

Once you click the button, scroll down until you see the option for resuming your “online service.” Now click on this link to continue resuming your service. You will be asked to enter a ZIP code in order to correctly identify where you live before proceeding.

You can also renew Xfinity internet online or by visiting the customer service.

How can I reach Xfinity customer service?

How can I reach Xfinity customer service?

If you are still looking for help after reading the article, please reach out to our Xfinity customer service department by dialing 1-800-XFINITY or 1-800-COMCAST.

Advantages of suspending Xfinity internet service

Here are a few advantages of suspending your Xfinity internet service:

– You will save money as you won’t be billed for 12 months or more

– You will not have to worry about forgetting to pay your bill due date

– If you move, you can easily suspend the service in your new home and then resume it when you return to the old home

Will I be charged when I suspend Xfinity internet service?

No, you won’t be charged. Your Xfinity service will not be interrupted and any previous charges that have been made to your account before suspending the service will be refunded.

Will I be charged if I put Xfinity internet service on hold?

Yes, you will be charged a low fee for maintaining the service while you are on hold. While putting your internet service on hold does not cost you anything, you will be charged if you continue to use the service.

If you want to suspend your Xfinity internet service for a year, but still use it during that year, you would need to contact us at 1-800-XFINITY. There is no option in My Account to suspend your service for less than a year.

How do I put my Comcast account on hold?

If you have an XFINITY account and are interested in putting it on hold (putting your service on suspension for a period of time), then there are a few things that you should know before proceeding.

First off, there is a fee associated with putting your XFINITY account on hold. This fee will vary depending on the length of time that you want to put your account on hold for. If you would like to put your account on hold for 12 months or more, then the fee is $30 per month. If you would like to put your account on hold for less than 12 months, then the fee is $10 per month.

Secondly, while your service is suspended, we recommend that any new devices or equipment that connect to your home Wi-Fi network be enrolled in Comcast Security Suite protection so they can stay protected while not connected to the internet.

If you would like to enroll any new devices or equipment in Comcast Security Suite protection while they’re not connected to the internet and then suspend this protection when they are connected, please enroll in a 3-month subscription plan.

Once you have enrolled in this plan, select “I want my recurring monthly charges suspended.”

You will be asked if you would like to enroll any new devices or equipment before suspending your recurring monthly charges and selecting “I want my recurring monthly charges suspended.”

If you would like to enroll any new devices or equipment in Comcast Security Suite protection during the time that your service is suspended but

Can I cancel my Xfinity cable and keep internet?

Can I cancel my Xfinity cable and keep internet?

Yes, you can! This is a common question among Xfinity customers. If you are interested in canceling your Xfinity cable, you can still keep your internet service.

The two services work hand-in-hand and you will need to switch to one of the other cable packages that we offer to continue using your internet service.

Xfinity offer three different bundles that include both Xfinity internet and Xfinity TV (Basic, Internet Plus, and Gigabit).

If you are interested in switching, please give us a call at 1-800-XFINITY or click here for more information about our Xfinity bundles.

Conclusion

Xfinity provides many different options for home internet service, and they’ve made it easy to find the plan that’s right for you by offering the option to suspend the service. From your phone, you can suspend your service for up to six months. This means that you will not be charged for the first six months of your service, but you will still be able to access your account and change your plan or contact customer service if you need to.

After selecting a plan, follow these steps:

  1. Log on to your account and go to “Account Settings.”
  2. Click “Service.”
  3. Choose “Suspend Service” from the menu on the left.
  4. Select your reason.
  5. Click “Update.”
  6. Click “Update” again to confirm your suspension request.

FAQs on how to suspend Xfinity internet service

What is the process for suspending Xfinity internet service?

To suspend your service, please log in to My Account on Xfinity and click “suspend my online service.” After clicking on the button, scroll down until you see the option for suspending your “online service.” Once you have selected this button, scroll down until you find the “I want to stop my recurring monthly charges for 12 months or more” link and click this link to continue suspending your service. You will be asked to enter a ZIP code in order to correctly identify where you live and then select whether or not you want Comcast Security Suite installed on any new devices or equipment (such as smartphones, tablets, or computers) that are attached to your home Wi-Fi network before proceeding.

What is going to happen after I suspend my service?

If you suspend your internet service, it will no longer be active unless you reactivate it. This means there will be no data usage from your account whatsoever when it is suspended. You can also reactivate at any time if needed. You can request a courtesy reminder email that will notify you of when your suspension has been completed and what other services may be available for purchase such as high-speed internet access, digital cable television services, and more by visiting www.xfinity.com/reminders

Do I have to pay anything after suspending my Xfinity internet service?

No! However, it is important to note that the suspension will only last for 14 days. After 14 days, the system will automatically reactivate the Xfinity internet.

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