When you experience connection problems on your Optimum router, there are a number of solutions to consider. You can restart the router, troubleshoot the common problems, reset the Optimum router, call Optimum customer care, or even change the router.
Optimum is a high-quality service that many people enjoy. It is a service that has come up with many devices such as routers and modems. The primary intention of having the devices is to improve service delivery.
Some of the high-performing devices it has are routers. Optimum has high-quality routers that come at prices that fit you best. The goodness with these routers is that they have good compatibility and will serve without experiencing any failure.
The challenge comes in when you have to take different measures to do the management of the devices. Some settings interfere with the router hence the call to reset it. Before we tackle the problem, there are several things we need to learn.
Resetting the Optimum router
We have various ways that will help you to reset the Optimum router. Some involve additional devices and technologies, while some are straightforward. The following methods are pretty effective when you decide to reset your Optimum router.
Resetting the router using the reset button
Most routers come with a reset button or a reset hole. However, some models do not have the button making it difficult to use this reset method. In addition, some of them have a hole in which you use a needle to press for the reset to occur. Below is the process.
- Identify the location of the reset button
Most of the routers have the reset button located behind or on the sides. Therefore, the point where you locate the ports is the exact point that the button is. If the router uses a hole instead of the button, you will locate it at the back of the router.
- Reset the router
The process of resetting the router involves pressing the reset button for around 30 seconds. As you press the button, you will notice that it blinks. If you use the hole, you will insert a needle and let it in for a few seconds. You can allow the router now continue with the other process. Once done, the router will produce a solid green light.
To ensure that the reset process is effective, you can redo it at least three times. This means that you will power the router, reset it, power it again and reset it.
Using the web interface or app to reset the Optimum router
If the router does not have a manual resetting method, you will need to use the web interfaces. You can either use the Optimum mobile app or visit the Optimum user interface. The user interface works best when you consult the user manual closely.
The following steps will help you to achieve the mission quickly.
- Open the user interface either on the app or the web
Opening the interface gives you room to log in so that you make the various changes. When logging in, you may experience a challenge, especially if you do not remember the passwords. Below or on the router’s side, a username and password allow you to log in.
- Locate the settings option
You will now go through the menu and then locate the settings option. It comes with various measures, and one of them is the reset options. In addition, you will find the factory reset option that you will use for the process. Some routers will be the option as the restore system.
- Reset the router
Now you need to click the option, which will then allow you to reset the router. Before the process begins, you will get a prompt to back the information up as the router resets. Select the option and give the process some time to take place.
You will note that the LED lights keep blinking during the process. When you note a solid light, you can be sure that the mission is achieved.
- Restart the router
You will restart the router once the process is complete. The purpose of restarting is to implement the measures that the reset process comes along with.
Factory resetting an Optimum router
If you need to factory reset an Optimum router, then the process is almost the same. You can press the reset button on the router severally until the router starts afresh.
If you are using the web interface, you will locate the factory reset option on the settings. Then, you will follow the prompts that come along until the process starts. Immediately the process is done, you can restart the router to set it afresh.
Why reset an Optimum router
Various reasons will drive you towards the resetting of the router. Some are complicated, while others are straightforward to solve. Below are some challenges that make the router function poorly hence the need to reset.
The performance of the connection sometimes becomes unreliable. For example, you connect to the network, but it refuses to work. You can also notice that the downloading and uploading speed is meager, making the connection unreliable.
The range of coverage may also pose a challenge because of the settings that control the router’s functionality. Deterioration of performance and having problems that hinder the performance will get a solution when you reset it.
Use by neighbors
The neighbors may be the greatest users of the connection. When sharing the connection, the speed lowers, and the stability of the connection becomes very poor. Moreover, you will have various interferences and too much noise as some idle devices will use the connection.
Sharing of the connection comes hand in hand with device prioritization. Sometimes the router prioritizes the devices that actively use the connection. So if you do not have devices that use the connection frequently, you will have a neighbors device getting prioritized.
Changing the settings
Another possibility that will reset the router is when you have to change the security measures. For example, it is possible to have a router under settings that are not promoting its use.
A good example is a router that has parental controls. Such a router is likely not to connect some devices that have a limit from the parental controls. Some other settings could have been set to meet specific needs that no longer exist. It is essential to have the router start afresh.
Upgrading a router
Your router needs to have a firmware update so that it is in the latest state. When making changes, you will need to reset the settings, especially those that guide updating the router’s firmware.
In case the router’s firmware is out of date, it will experience a challenge when updating. Resetting is a measure that will help to make it update swiftly. However, such an update will make the routers start afresh.
Extending the connection
Network extension is another significant thing. An Optimum router has the potential to work as a network extender. If you use the router as a second router, you will have to reset it and set it to serve as an extender.
When you carry a router’s settings initially working as the primary router and use it as a second one, you will have a complex task. So checking to ensure that you have changed the settings and removed the existing ones by resetting is an excellent thing.
The accessibility of a router is an excellent determinant of usage. You may need to have controls on the number of devices that will use the connection. It is not enough to remove the devices that are in the connection.
Resetting the router will do away with the settings that exist in the connection. You can then proceed to make various changes, such as getting a new password. After you get the new password, you will have an easy time because it is not connected. In addition, you will have limited the use of the network.
Resetting a router and factory reset
These two terms can cause a lot of confusion to many internet users. Most people do not know the difference between resetting the router and doing the factory reset. Factory reset involves removing all the settings that the router initially had.
Resetting a router can either be factory resetting or focusing on some specific aspects. For example, you can reset a router so that you change the IP address of the passwords. Another thing that you can reset is the parental controls. You can either remove them or make them more challenging.
Importance of resetting an Optimum router
Resetting an Optimum router means that you let it start afresh. It is a measure that will let the various functions of the router start again hence improving their performance. However, the restarting process sometimes takes the router back to the defaults. You will therefore have the router performing the way it was initially.
Another thing that happens when you reset the router is that it gives you a chance to make additional settings. You will have an opportunity to make various changes that will boost the router’s performance.
Resetting an Optimum router is an effortless task. All you have to do is go through the user manual to guide you in the whole process. Using our guide is also good as it will get you home faster.